Privacy Policy

Last updated: January 2026 (v1.0)

This privacy policy explains how ScopeKit (“we”, “us”, or “our”) collects, uses, and protects your personal data in accordance with the UK General Data Protection Regulation (as amended by the Data Use and Access Act 2025) and the Data Protection Act 2018.

1. Who We Are

ScopeKit is a UK-based software company providing intelligent construction quote generation and project management services. We are the data controller for the personal data described in this policy.

Data Controller Details

Company: ScopeKit
Company Number: 16168944
Registered Address: 14th Floor, The Plaza, Old Hall St, Liverpool, L3 9QJ, United Kingdom
Email: privacy@scopekit.co.uk
ICO Registration: [ICO Registration Number]


2. Data We Collect

We collect different types of personal data depending on how you interact with our services. The table below summarises the categories of data we process:

CategoryData CollectedPurpose
Account InformationEmail address, name, password (encrypted), account preferencesTo create and manage your account, authenticate access
Employee RecordsFull name, date of birth, National Insurance number, address, phone, emergency contacts, employment detailsWorkforce management, payroll, legal compliance
Customer/Client DataCompany name, contact details, address, VAT number, project historyService delivery, invoicing, customer relationship management
Quote & Project DataSite photos, measurements, project descriptions, cost estimates, progress updatesQuote generation, project management, service delivery
Documents & FilesUploaded documents, certifications, photos, file metadataDocument management, compliance verification, project records
Timesheet & Location DataWork hours, check-in/out times, GPS coordinates (if enabled)Time tracking, payroll, workforce management
Communication DataChat messages, email communications, notificationsCustomer communication, quote discussions, support
Technical DataIP address, browser type, device information, cookiesSecurity, analytics, service improvement
Audit LogsUser actions, timestamps, system eventsSecurity, compliance, troubleshooting

Special Category Data

We may process limited special category data including:

  • National Insurance Numbers

    Processed for employee payroll and tax compliance under legal obligation

  • Location Data (GPS)

    Point-in-time collection at check-in/check-out only (not continuous tracking). Requires explicit consent from each individual employee via the app, not just employer opt-in. Precise coordinates are retained for 30 days, then aggregated to area level. Can be disabled at any time in individual user settings.


3. How We Use Your Data

We use your personal data for the following purposes:

  • Service Delivery

    Processing quotes, managing projects, workforce scheduling

  • Account Management

    Creating accounts, authentication, password resets

  • Communication

    Sending quotes, project updates, support responses

  • Billing & Payments

    Processing subscriptions, invoicing, payment collection

  • Legal Compliance

    Tax records, employment law, CDM 2015 regulations

  • Security

    Fraud prevention, audit logging, access monitoring

  • Service Improvement

    Analytics, feature development, performance monitoring

  • AI Model Improvement

    Using anonymised and aggregated data to improve our AI systems. Identifiable data is never used for AI training without explicit consent. You may opt out by contacting us.


4. Lawful Basis for Processing

Under the UK GDPR (as amended by the Data Use and Access Act 2025), we process your data based on the following lawful bases:

Contract Performance (Article 6(1)(b))

Processing necessary to deliver our services, manage your account, and fulfil our contractual obligations.

Legal Obligation (Article 6(1)(c))

Processing required by UK law, including tax records, employment regulations, and construction industry compliance (CDM 2015).

Legitimate Interests (Article 6(1)(f))

Processing for business purposes such as security, fraud prevention, analytics, and service improvement. Where the processing falls within the scope of "recognised legitimate interests" under the Data Use and Access Act 2025, a balancing test is not required. For all other legitimate interests processing, we conduct balancing tests to ensure your rights are not overridden.

Consent (Article 6(1)(a))

For optional processing such as marketing communications and non-essential cookies. You can withdraw consent at any time.


5. Data Retention

We retain personal data only as long as necessary for the purposes outlined above, or as required by law. Our standard retention periods are:

Data TypeRetention PeriodLegal Basis
Account InformationDuration of account + 7 yearsContract performance
Employee Records7 years after employment endsContract performance, Legal obligation
Customer/Client Data7 years after last transactionContract performance, Legitimate interest
Quote & Project Data7 years after project completionContract performance
Documents & Files7 years or as legally requiredContract performance, Legal obligation
Timesheet & Location Data7 yearsContract performance, Legitimate interest
Communication Data3 years after last activityContract performance
Technical DataIP addresses anonymised after 30 daysLegitimate interest, Consent (for non-essential cookies)
Audit Logs7 yearsLegitimate interest, Legal obligation

6. Data Sharing & Third Parties

We share your data with trusted third-party service providers who assist in delivering our services. All processors are bound by Data Processing Agreements and appropriate safeguards.

ProviderPurposeLocationSafeguards
Amazon Web Services (AWS)Cloud infrastructure, data storage, authentication (Cognito)EU (Ireland/Frankfurt)EU-US Data Privacy Framework, Standard Contractual Clauses
StripePayment processing, subscription managementEU/USPCI DSS Level 1, EU-US Data Privacy Framework
Elastic CloudSearch and data indexingEUStandard Contractual Clauses, ISO 27001

We may also share data with:

  • Legal authorities

    When required by law or to protect our legal rights

  • Professional advisers

    Accountants, lawyers, and auditors under confidentiality agreements

  • Business transfers

    In the event of a merger, acquisition, or sale of assets (with notice)

6A. Data Breach Notification

In the event of a personal data breach, we will:

  • Notify the ICO

    Where required, we will notify the Information Commissioner's Office within 72 hours of becoming aware of a breach that is likely to result in a risk to individuals' rights and freedoms.

  • Notify Affected Individuals

    Where a breach is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay via email and in-app notification.

  • Breach Notification Content

    Notifications will include: the nature of the breach, categories of data affected, likely consequences, measures taken to address the breach, and contact details for further information.

  • Organisation Notification

    If you are an Organisation using our Service as a data controller, we will notify your designated contact within 48 hours of confirming a breach affecting your data, as detailed in our Data Processing Agreement.


7. International Transfers

Your data is primarily stored and processed within the UK and European Economic Area (EEA). When we transfer data outside the UK/EEA, we ensure appropriate safeguards are in place:

  • UK Adequacy Decisions

    Transfers to countries deemed adequate by the UK Secretary of State

  • Standard Contractual Clauses (SCCs)

    UK-approved contractual safeguards for international transfers

  • EU-US Data Privacy Framework

    For transfers to certified US organisations


8. Your Rights

Under the UK GDPR (as amended by the Data Use and Access Act 2025), you have the following rights regarding your personal data:

Right of Access (Article 15)

Request a copy of all personal data we hold about you

How to exercise: Use the Data Export feature in Settings or contact us

Right to Rectification (Article 16)

Request correction of inaccurate or incomplete data

How to exercise: Update your profile in Settings or contact us

Right to Erasure (Article 17)

Request deletion of your personal data (subject to legal retention requirements)

How to exercise: Use the Data Deletion feature in Settings or contact us

Right to Restrict Processing (Article 18)

Request limitation of processing in certain circumstances

How to exercise: Contact us with your request

Right to Data Portability (Article 20)

Receive your data in a structured, machine-readable format

How to exercise: Use the Data Export feature (JSON format available)

Right to Object (Article 21)

Object to processing based on legitimate interests or for marketing

How to exercise: Contact us or update your preferences in Settings

Rights Related to Automated Decision-Making (Article 22)

Request human review of automated decisions that significantly affect you

How to exercise: Contact us for review of AI-generated content

Response Time

We will respond to your request within one month. If your request is complex, we may extend this by up to two additional months, and we will inform you of any extension.


9. Cookies

We use cookies and similar technologies to enhance your experience. For detailed information about the cookies we use, please see our Cookie Policy.

You can manage your cookie preferences at any time through our cookie banner or in your browser settings.


10. Data Security

We implement appropriate technical and organisational measures to protect your personal data:

  • Encryption of data in transit (TLS 1.3) and at rest (AES-256)
  • Multi-factor authentication available for all accounts
  • Regular security audits and penetration testing
  • Role-based access controls with audit logging
  • Automatic virus scanning of all uploaded files
  • Secure cloud infrastructure with ISO 27001 certified providers
  • Staff training on data protection and security
  • Incident response procedures and breach notification processes

11. Children's Privacy

Our services are designed for business use and are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.


12. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by email or through a prominent notice on our website. We encourage you to review this policy periodically.


13. Contact Us

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us:

Email: privacy@scopekit.co.uk
Company Number: 16168944
Registered Address: ScopeKit, 14th Floor, The Plaza, Old Hall St, Liverpool, L3 9QJ, United Kingdom

For data protection enquiries, please include “Data Protection Request” in your subject line.

Right to Complain

If you are not satisfied with our response or believe we are processing your data unlawfully, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk/make-a-complaint
Phone: 0303 123 1113